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Brought to you by Reviews of The Westin Hotel Xian

• A gem

  JAIME C

  Apr 15, 2018 | Trip type: Solo travel

  Did I come to Xi'an to stay at the Westin or did I stay at the Westin because I came to Xi'an? The Westin felt worthy as a destination, a museum of a hotel. I arrived too early for my room to be ready, but the staff was attentive and tried to be as welcoming as possible. I stored my luggage and warmed up with a hot beverage in the lobby.
  
  It was a good thing I didn't come back until later that night, because it was possible that I would've never left my room if I had gotten in that morning. Imagine living in the library of an old Chinese scholar. Everything was equally elegant and practical. The bathroom was especially well-stocked with amenities.
  
  There is plenty of space to walk around outdoors on the grounds and by the landmark pagoda opposite the hotel. A nice deep breath in a city that could be rowdy and chaotic in other parts.

  TheWestinXian, Manager at The Westin Xian, responded to this review

  Dear JAIME C,
  
  Thank you for sharing your experience at The Westin Xian.
  
  With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.
  
  Thank you for staying at The Westin Xian and we hope you choose to stay with us again whenever your travel needs bring you back to Xi'an.
  
  Westin – Let’s rise
  
  Jimmy Wang
  Hotel Manager
  The Westin Xian

• Nice stay

  Gary Marie A

  Albany, Oregon | Apr 15, 2018 | Trip type: Business

  I have stayed a many different hotels in the Xian area. If you are looking for culture and a mix of western influence then here is the perfect hotel. Across from the Big Goose Pagoda and the Tang Day Square, there is something for everyone to do and enjoy. The hotel staff is great and there to help and answer any question or concern their guest might have. I recommend staying here.

  TheWestinXian, Manager at The Westin Xian, responded to this review

  Dear Gary Marie A,
  
  Thank you for selecting The Westin Xian for your recent visit to the ancient city. We are most fortunate to have such a great location, great to hear that you have enjoyed staying with us for every aspects.
  
  If you were to return to Xi’an in the future we do hope to have the opportunity to welcome you back.
  
  Westin – Let’s rise
  
  Jimmy Wang
  Hotel Manager
  The Westin Xian

• Great experience

  Bernard P

  Hong Kong, China | Apr 10, 2018 | Trip type: Couples

  The hotel is centrally located near the big pagoda and in the middle of the greatest shopping and entertainment area of Xian. Rooms are spacious and service is top notch. Will definitely stay here again next time we visit. A top choice!

  TheWestinXian, Manager at The Westin Xian, responded to this review

  Dear Bernard P,
  
  Thank you for sharing your experience at The Westin Xian.
  With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.
  Thank you for staying at The Westin Xian and we hope you choose to stay with us again whenever your travel needs bring you back to Xi'an.
  
  Westin – Let’s rise
  
  Jimmy Wang
  Hotel Manager
  The Westin Xian

• Great Location

  MrFoodieHK

  Hong Kong, China | Apr 4, 2018 | Trip type: Couples

  Fantastic location with the walking street and square next door. Provided some great evening entertainment with the locals in the square. Rooms were nice and comfortable and the concierge was friendly providing maps and hailing taxis. Worth staying there when you are looking for a hotel in Xi'An.

  TheWestinXian, Manager at The Westin Xian, responded to this review

  Dear MrFoodieHK,
  
  Thank you for selecting The Westin Xian for your recent visit to the ancient city.
  We are most fortunate to have such a great location and convenient living zone. It's great to hear that you have enjoyed staying with us. If you were to return to Xi’an in the future we do hope to have the opportunity to welcome you back.
  
  Westin – Let’s rise
  
  Jimmy Wang
  Hotel Manager
  The Westin Xian

• Great Location

  MrFoodieHK

  Hong Kong, China | Apr 4, 2018 | Trip type: Couples

  Fantastic location with the walking street and square next door. Provided some great evening entertainment with the locals in the square. Rooms were nice and comfortable and the concierge was friendly providing maps and hailing taxis. Worth staying there when you are looking for a hotel in Xi'An.

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