The Westin Hotel Xian
(5/5 by China National Tourism Administration)

Nearby: Big Wild Goose Pagoda (Dayanta) show on map

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Ranked #6 Hotel in Xian

Rated by 524 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Absolutely 5 stars!"Dec 4, 2018
  • "Great place, great food!"Dec 3, 2018
  • "Deal was good. Guest Service Manager Hever Zhang was very caring."Dec 3, 2018

Main Features

  • Internet

  • Breakfast

  • Parking

  • Airport Shuttle

  • Business Center

  • Restaurant


Highlights of The Westin Hotel Xian

Surround yourself with scenic greenery view from the hotel

Spacious rooms with luxurious facilities to give you a memorable experience
Fabulous food to tantalize your taste buds

7th century Buddhist landmark - Big goose pagoda is only 0.6km away from the hotel

Visit popular attractions like Shaanxi TV tower and gaze at the skyscrapers - 2.6km away from the hotel
Visit to enjoy a thrilling day at Tang paradise theme park - just 6 min away from the hotel
Take a tour back in time visit Shaanxi History Museum - only 1.6 km away from the hotel

Free WiFi and Free Parking


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Room type # of guests in room  
Executive Club

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Deluxe Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)

Premier Room

1 King Bed or 2 Double Beds

Sleeps 2 guests (up to 1 child)


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We always have the best discounts and offers on The Westin Hotel Xian

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Over 524 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


42.6 km (26.4 miles) drive (50 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of The Westin Hotel Xian

    • 7th century Buddhist landmark - Big goose pagoda is only 0.6km away from the hotel
  • No.66 Ci'en Road, Qujiang New District, Xian, China
      • Big Wild Goose Pagoda (Dayanta)
      • Dayan Tower Cultural and Leisure Scenic Resort
      • Xiaozhai
      • Great Tang All Day Mall
      • Dayan Pagoda Northern Square
      • Tian yi Jade factory
      • Bannilu Shop(small village Shop)

The Westin Hotel Xian


What's In the Hotel

    • WiFi (Surcharge)
    • Wired High-speed Internet (Surcharge)
    • Parking (Limited Spaces)
    • Designated Smoking Areas
    • Porter & Bellhop
    • Number of meeting rooms - 15
    • Number of restaurants - 3
    • Number of floors - 4
    • Total number of rooms - 329
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • show more
    • Luggage Storage
    • Business Center
    • Conference Center
    • Meeting Room
    • Frontdesk Service (24 Hours)
    • ATM/Banking
    • Spa on Site
    • Limo/Town Car Service
    • Tours/Ticket Assistance
    • Spa
    • Breakfast (Surcharge)
    • Bar & Lounge
    • show more
    • Coffee/Tea In Lobby
    • Coffee Shop
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Connecting Rooms
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Desk
    • Complimentary Newspaper
    • Free Internet Access
    • Free WiFi
    • Complimentary Toiletries
    • Bathrobes
    • show more
    • Iron in Room
    • Rainfall Shower
    • Separate Bathtub and Shower
    • Free Crib/Infant Beds
    • Extra Bed Available (Surcharge)
    • show more
    • Premium Bedding
    • Climate Control
    • Premium TV Channels
    • Satellite TV Service
    • Coffee/Tea Maker
    • Turndown Service

Good to Know

  • Check in from 3:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥345.00 ($53.97) per night

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of The Westin Hotel Xian

  • Absolutely 5 stars!
    Ashlee R
    Dec 4, 2018 | Trip type: Business

    I was a guest of the Westin Xian for 7 days in November when my university attended the National Model United Nations conference. The service was impeccable from the beginning. The concierge was extremely helpful every time we had a question or any concern, and the staff, especially Jonathan and David, were outstanding. The hotel itself is so beautiful and clean. I would recommend this hotel to anyone. Thank you for the wonderful service and experience!

    TheWestinXian, General Manager at The Westin Xi'an, responded to this review

    Dear Ashlee R,

    Thank you for staying with us at The Westin Xian and we truly appreciate your comments concerning the hotel facilities and service. We will be sure to cascade your comments through to our team members! We look forward to welcoming you back in the near future with more renewing experiences!

    Westin – Let’s rise

    Patrick Carroll
    General Manager
    The Westin Xian

  • Great place, great food!
    Mobile56948627158
    Dec 3, 2018 | Trip type: Friends getaway

    First time in Xi'an, well this hotel was the best option within my budget as well as its transportation. Crawling distance to the one of the must see sightseeing, shops, street life. One thing it was ridiculous that there is a kinda big construction going on, but the hotel keeps its good maintenance on nosie prevent. Breakfast was fully equiped with lots of option, what the hotel really excels with was the Japanese restaurant. Good food, good service, the restaurant was somehow cozy and relaxing. Three to four tables if i got it right, was not a stuff of busy but the manager Jay(?) or Jae, outstanding amongst, appreciate for his precious service. With his intermediate(?) Mandarin but fluent English managed to concern about my food allergens. Staff service over all over boundaries of satisfaction. Thank you to the hotel management team for all these operation and hope i could continously see those valued people on my next trip to Xi'an! Thank you Westin Xi'an!

    TheWestinXian, General Manager at The Westin Xi'an, responded to this review

    Dear Mobile56948627158,

    Thank you for staying with us at The Westin Xian and we truly appreciate your comments concerning the hotel facilities and service. We are very happy to know that you have enjoyed our Japanese food, and will be sure to cascade your comments through to our team members! We look forward to welcoming you back in the near future with more renewing experiences!

    Westin – Let’s rise

    Patrick Carroll
    General Manager
    The Westin Xian

  • Deal was good. Guest Service Manager Hever Zhang was very caring.
    jatindiya
    Dec 3, 2018 | Trip type: Business

    1. Location is very good. It is in middle of city and easy access for near by places.
    2. Need improvement about guest management by the sales team.
    3. For long stay guest no significant offer except room charges.
    4. House keeping need improvement.
    5.

    TheWestinXian, General Manager at The Westin Xi'an, responded to this review

    Dear jatindiya,

    Thank you for selecting The Westin Xian for your recent visit to the ancient city. We are most fortunate to have such a great location. Regarding your suggestions, we will look into them and get improvement.
    If you were to return to Xi’an in the future we do hope to have the opportunity to welcome you back.

    Westin – Let’s rise

    Patrick Carroll
    General Manager
    The Westin Xian

  • Some things were 5 star and some were 1 star
    emmst5
    Nov 28, 2018 | Trip type: Friends getaway

    A group of us recently stayed here for a conference. We were excited about the prospect of staying in a hotel that received such high ratings on various sites. However, there were elements of this hotel that did not live up to the expectations that the Westin promotes.

    Upon check-in we were told that the hotel was fully booked the night before; therefore, our rooms would not be ready until 5:00 pm, even though check-in was 3:00 pm. This seems to be a serious oversight on the part of the hotel. I would think that the front desk staff would have offered us complementary drinks or even SPG reward points for the inconvenience, but that did not happen. Also, the hotel is supposed to provide you with complimentary tickets to the museum in the hotel basement, but that did not occur either.

    While we waited for our rooms to be ready, we ventured around the hotel. This is the area where the hotel probably needed some work. The areas around the hotel, particularly the conference rooms were often dirty or unkempt. I think they need to pay extra attention to these areas.

    The rooms were very nice, and definitely provide a 5 star feel. The beds were very comfortable and the shower was great! All of the outlets in the room allowed you to plug in your American devices without an adapter. However, one non-smoking room did smell of cigarette smoke.

    There is a pricey bar in the lobby of the hotel. I ate dinner here on Thanksgiving, and the food was good, but not for the price. There is a Starbucks connected to the lobby, but it was the Reserve brand, so the coffee was expensive. Also, it didn't open until 8:00 am or later.

    The hotel was good for the price, but I was expecting a little more.

    TheWestinXian, General Manager at The Westin Xian, responded to this review

    Dear emmst5,

    Thanks for your choice and comments on The Westin Xian. I am glad to hear that you have overall satisfication with us. Regarding about the defects you mentioned we will look into it and action accordingly.
    Thanks again. If you were to return to Xi’an in the future we do hope to have the opportunity to welcome you back.

    Westin – Let’s rise

    Patrick Carroll
    General Manager
    The Westin Xian

  • Some things were 5 star and some were 1 star
    emmst5
    Nov 28, 2018 | Trip type: Friends getaway

    A group of us recently stayed here for a conference. We were excited about the prospect of staying in a hotel that received such high ratings on various sites. However, there were elements of this hotel that did not live up to the expectations that the Westin promotes.

    Upon check-in we were told that the hotel was fully booked the night before; therefore, our rooms would not be ready until 5:00 pm, even though check-in was 3:00 pm. This seems to be a serious oversight on the part of the hotel. I would think that the front desk staff would have offered us complementary drinks or even SPG reward points for the inconvenience, but that did not happen. Also, the hotel is supposed to provide you with complimentary tickets to the museum in the hotel basement, but that did not occur either.

    While we waited for our rooms to be ready, we ventured around the hotel. This is the area where the hotel probably needed some work. The areas around the hotel, particularly the conference rooms were often dirty or unkempt. I think they need to pay extra attention to these areas.

    The rooms were very nice, and definitely provide a 5 star feel. The beds were very comfortable and the shower was great! All of the outlets in the room allowed you to plug in your American devices without an adapter. However, one non-smoking room did smell of cigarette smoke.

    There is a pricey bar in the lobby of the hotel. I ate dinner here on Thanksgiving, and the food was good, but not for the price. There is a Starbucks connected to the lobby, but it was the Reserve brand, so the coffee was expensive. Also, it didn't open until 8:00 am or later.

    The hotel was good for the price, but I was expecting a little more.

    TheWestinXian, General Manager at The Westin Xi'an, responded to this review

    Dear emmst5,

    Thanks for your choice and comments on The Westin Xian. I am glad to hear that you have overall satisfication with us. Regarding about the defects you mentioned we will look into it and action accordingly.
    Thanks again. If you were to return to Xi’an in the future we do hope to have the opportunity to welcome you back.

    Westin – Let’s rise

    Patrick Carroll
    General Manager
    The Westin Xian

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about The Westin Hotel Xian

    • Stay in an exciting historic location, just steps from the Big Wild Goose Pagoda and Xian’s many cultural gems, as well as restaurants and an upscale shopping area. Guests also enjoy easy access to an array of multi-national companies.

    • The Westin Xi'An China/Shaanxi
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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