Crowne Plaza Hotel Xian
(4.5/5 by China National Tourism Administration)

Nearby: San Fu department Store (hamlet), Bannilu Shop(small village Shop) show on map

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Last booking: 30 hours ago

Ranked #7 Hotel in Xian

Rated by 434 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Very average"Apr 14, 2018
  • "Nice Hotel and Big Rooms"Mar 27, 2018
  • "Great Staff and Facilities"Mar 4, 2018

Main Features

  • Breakfast

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center

  • Spa


Highlights of Crowne Plaza Hotel Xian

Astonishing mind blowing views from your hotel

Spacious luxurious rooms to make you feel right at home
Fluent English speaking staff to cater your every requirement
Exemplary service standards to make your holiday memorable experience

Learn valuable lesson of history visit Shanxi History Museum - only 1.1 km away from the hotel

Visit Tang paradise theme park to make your holiday thrilling and adventurous - only 2.8 km away from the hospital

Free WiFi is available


1 people booked this hotel in the past 48 hours
Prices may go up in the following days so make your reservation today!

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Room type # of guests in room  
Club Room

1 King Bed

Sleeps 2 guests

Deluxe Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Club Room

2 Beds

Sleeps 2 guests (up to 1 child)

Deluxe Room

2 Beds

Sleeps 2 guests (up to 1 child)

Superior Room

1 Bed

Sleeps 2 guests (up to 1 child)

Superior Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Deluxe Room (Smoking)

1 King Bed

Sleeps 2 guests


We Shop Best Price for You

We always have the best discounts and offers on Crowne Plaza Hotel Xian

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Over 434 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.0 km (24.1 miles) drive (42 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Crowne Plaza Hotel Xian

  • 1st Middle of Zhuque Road, Xian, China
      • Province Stadium
      • San Fu department Store (hamlet)
      • Bannilu Shop(small village Shop)
      • Tian yi Jade factory

Crowne Plaza Hotel Xian


What's In the Hotel

    • Free WiFi
    • Safe-deposit Box
    • Porter & Bellhop
    • show more
    • Number of meeting rooms - 11
    • Number of restaurants - 3
    • Number of floors - 51
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • show more
    • Business Center
    • Meeting Room
    • ATM/Banking
    • Tours/Ticket Assistance
    • Spa
    • Sauna
    • Breakfast (Surcharge)
    • Bar & Lounge
    • English
    • German

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Minibar
    • Desk
    • Free Internet Access
    • Free WiFi
    • Iron in Room
    • Television
    • DVD Player in the Room
    • show more
    • Satellite TV Service
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Crowne Plaza Hotel Xian

  • Very average
    2013babs
    Hong Kong | Apr 14, 2018 | Trip type: Solo travel

    A very average hotel, feels very mainland and business. I would definitely not return or recommend it.
    Rooms - average but relatively modern, mine was also relatively large
    Restaurant - the Chinese restaurant was good
    Breakfast - the buffet was big but quality was very average
    Location - average, they were not within the city wall

    Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

    Dear Valued Guest,

    Thank you for staying with us at Crowne Plaza Xi'an. We are deeply sorry that we didn't get to meet with your expectations during your stay here. As one of the best business hotels in the city we easily connect the city center with Gaoxin High Tech Zone. With the issues were brought up in the comment we will continue striving to improve the quality of the breakfast. We are also looking forward to hearing more of your suggestive advices if possible. And please give us another chance to win your trust back by providing the sincere service that will make you feel at home away from home.

    Best regards,
    Assitant Marketing and Communications Manger
    Lea Li

  • Nice Hotel and Big Rooms
    8Giac6
    Canton of Ticino, Switzerland | Mar 27, 2018 | Trip type: Business

    Let's say first that Eastern Hotels are much more welcoming rather then Western ones which are more basilar.
    Rooms in this Hotel are extremely big and have plenty of space.
    Furniture is quite new, and have the feeling that cleaning is always be done properly.

    If I have to find something which was not so good, was the Room Service Line. I'm actually not speaking Chinese and had a lot of difficulties to order food in room.
    Probably it would be useful to have a English Teaching System for all the emplooyers.

    Besides this all was fine and my journey was fine.

    Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

    Dear 8Giac6,

    Thanks for sharing your valuable feedback. We are very sorry that you experienced inconvenience due to the language barrier when ordering room service.

    We sincerely apologize for the inconvenience and will definitely rectify the issue that is being brought up. We will continue to conduct English training for our operation staff, ensuring that we provide all our guests with an excellent experience without communication difficulties.

    We hope this would not deter you from choosing Crowne Plaza Xi'an again in the future. We look forward to welcoming you back to our hotel again. Thank you!


    Sincerely,
    Lea Li
    Assistant Marketing and Communications Mangaer

  • Great Staff and Facilities
    Rich R
    Seoul, South Korea | Mar 4, 2018 | Trip type: Solo travel

    I reserved a club room and was immediately received an upgrade to a suite when I arrived. The staff was always friendly and went out of their way to ensure my comfort and provide for my needs, even giving me a free bottle of wine when the club room opened for breakfast five minutes late! (which was delivered to my room by a robot). The hotel is about a 30-40 min walk to the south gate and the subway is a 15 min walk., all in all, a convenient location. Highly recommend!

    Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

    Dear Rich R,

    Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to read about that our service having impressed you. We do pride ourselves on exceeding our guest’s expectations through exceptional products and service and I am sincerely pleased that we achieved this goal during your stay with us. Our staff at Crowne Plaza Xi'an look forward to welcoming you back again!

    Best regards,
    Lea Li

  • A fantastic stay and I would recommend without hesitation!
    xxxadixxx
    Charlotte, North Carolina | Dec 11, 2017 | Trip type: Friends getaway

    We had a great weekend at the Crowne Plaza Xi'an. The staff recognized my IHG Platinum status at check-in and immediately upgraded my room, which was a great start to the stay. Everything about this hotel shows quality. The entrance, lobby, elevator, halls, etc. are in great condition and are very comfortable. My room was fantastic. I slept very well on the comfortable bed. The view from the room was nice. I had laundry sent out twice during my stay and it came back promptly and well cared for. The gym was excellently appointed, though it was too warm for my taste. The treadmill was solid and very good quality. I loved the breakfast selection of Chinese and Western food. I really cannot say enough about this hotel. My stay was exceptionally good and the staff did everything they could to make me comfortable. I would not hesitate to return nor to recommend this location to anyone staying in Xi'an!

    Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

    Dear TripAdvisor guest, thank you for choosing to stay with us. Your valuable feedback is important to us, and we are proud of our colleagues to make your stay memorable and pleasant. We appreciate your full score comments and list everything you experienced in Crowne Plaza Xi'an. Your words will encourage us to move forward and improve us in future, to provide more excellent service to guests from different places all over the world.
    We hope to see you soon here.

  • Good location, quality could be improved
    Krugg31
    Nijmegen, The Netherlands | Dec 7, 2017 | Trip type: Business

    The Crown Plaza is a good location for both business and weekend, in between the walled city and the high tech area.
    At first sight the rooms are quite impressive, and indeed more like mini suites, but quality just isn’t there. For instance the power outlets are wobbly, the curtains hard to operate and the breakfast buffet vast but not excellent.
    The thing I hate the most is that, in many Chinese hotels, the temperature in the room is too high and doesn’t get lower. It kills the experience.

    Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

    Dear TripAdvisor guest, thank you for choosing Crowne Plaza Xi'an as your accommodation in Xi'an. We appreciate all words you wrote to us. We shared the details you mentioned to relevant department to check all facilities in guest room, to make a convenient stay for guests.
    We want to apologize for the problems you raised in your comments, and improve the breakfast quality to meet different guests' demand.
    About the temperature, I agreed with your opinion, and we have already left a notes in your profile to remind staffs to switch the temperature before your arrival by your next visit, hope you will understand and satisified with our solution.
    Look forward to your next coming.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Crowne Plaza Hotel Xian

    • The Crowne Plaza Xi'an (Xi'an Huangguan Jiari Jiudian) is a deluxe hotel about a 15-minute drive from Xi'an Railway Station and a 45-minute drive from Xianyang International Airport. In 20 minutes guests can be at the city's popular sights Dayan Pagoda and Tang Paradise.

      Situated in the tallest building in Xi'an, this upscale hotel is centrally located in the Shaanxi Xinxi Tower. Guests of this Xi'an hotel will have many options for food and drink. International cuisine is offered at the cafe, and authentic Cantonese food at the restaurant. Guests have the privilege of enjoying a 360 degree panoramic view of the entire city over drinks and live jazz on the rooftop bar.

      Additionally, a large banquet hall and 14 function halls are suitable for organizing events or meetings.

      After a day of travelling or work, guests may go to the 5E spa and health club on the 5th floor, take a dip in the indoor swimming pool and/or work out in the fitness center.

    • Crowne Plaza Xi'An China/Shaanxi
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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