Crowne Plaza Hotel Xian
(4.5/5 by China National Tourism Administration)

Nearby: San Fu department Store (hamlet), Bannilu Shop(small village Shop) show on map

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Ranked #7 Hotel in Xian

Rated by 434 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Staff are great, location is good, the cleaning staff's dedication is superb the only weakness is the food"Jan 13, 2019
  • "Excellent Hotel"Jan 5, 2019
  • "Elegant Xi'an Choice"Dec 29, 2018

Main Features

  • Breakfast

  • Business Center

  • Restaurant

  • Pool

  • Gym/Fitness Center

  • Spa


Highlights of Crowne Plaza Hotel Xian

Astonishing mind blowing views from your hotel

Spacious luxurious rooms to make you feel right at home
Fluent English speaking staff to cater your every requirement
Exemplary service standards to make your holiday memorable experience

Learn valuable lesson of history visit Shanxi History Museum - only 1.1 km away from the hotel

Visit Tang paradise theme park to make your holiday thrilling and adventurous - only 2.8 km away from the hospital

Free WiFi is available


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Room type # of guests in room  
Club Room

1 King Bed

Sleeps 2 guests

Deluxe Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

1 King Bed

Sleeps 2 guests (up to 1 child)

Superior Room

2 Single Beds

Sleeps 2 guests (up to 1 child)

Club Room

2 Beds

Sleeps 2 guests (up to 1 child)

Deluxe Room

2 Beds

Sleeps 2 guests (up to 1 child)

Superior Room

1 Bed

Sleeps 2 guests (up to 1 child)

Superior Suite

1 King Bed

Sleeps 2 guests (up to 1 child)

Deluxe Room (Smoking)

1 King Bed

Sleeps 2 guests


We Shop Best Price for You

We always have the best discounts and offers on Crowne Plaza Hotel Xian

But if you do find a lower price on Agoda, Booking.com, Ctrip, Expedia, Hotels.com, HotelsCombined, Kayak, Orbitz, SkyScanner, Wotif, TripAdvisor, Trivago or WeGo we will match the price.


Over 434 travellers chose this hotel at Nehow.com since 2008


FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

Book Now and Get Your Must-Have Gifts for Free


Free

Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample

Free

Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

See sample

Free

China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample



How to get to the hotel?


39.0 km (24.1 miles) drive (42 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


 
Convenience
Comfort
Cost
Info

    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Crowne Plaza Hotel Xian

  • 1st Middle of Zhuque Road, Xian, China
      • Province Stadium
      • San Fu department Store (hamlet)
      • Bannilu Shop(small village Shop)
      • Tian yi Jade factory

Crowne Plaza Hotel Xian


What's In the Hotel

    • Free WiFi
    • Safe-deposit Box
    • Porter & Bellhop
    • show more
    • Number of meeting rooms - 11
    • Number of restaurants - 3
    • Number of floors - 51
    • Dry Cleaning & Laundry Service
    • Multilingual Staff
    • show more
    • Business Center
    • Meeting Room
    • ATM/Banking
    • Tours/Ticket Assistance
    • Spa
    • Sauna
    • Breakfast (Surcharge)
    • Bar & Lounge
    • English
    • German

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"


Enjoy Your Room

    • Minibar
    • Desk
    • Free Internet Access
    • Free WiFi
    • Iron in Room
    • Television
    • DVD Player in the Room
    • show more
    • Satellite TV Service
    • Room Service
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.



Brought to you by Reviews of Crowne Plaza Hotel Xian

  • Staff are great, location is good, the cleaning staff's dedication is superb the only weakness is the food
    548jason
    Toronto, Canada | Jan 13, 2019 | Trip type: Couples

    So after staying in a local hotel for 2 days I decided we either had to go to the crowne plaza or leave the city..which is how I ended up here

    So I am an IHG spire member for the record, so may get better treatment that you may expect.

    The only disappointment is the breakfast here. Its not on par with other IHG hotels. I did complain that the food was cold, and they did attempt to cook hot food for me, but overall I have to say the food here is its weak point

    The hotel itself is outside the old city wall, but its just a few minutes walk from line 2 and is very conveniently located. Staff will generally try to dissuade you from using the metro, i think because they figure foreigners are able to figure it out.. however its a simple and easy system

    The lounge food also is a weakness at the hotel, again its not kept at the proper temperature. If you go at lounge opening its ICE cold. Which of course is bizarre for hot food!

    I did want to compliment a member of the cleaning staff. Upon noticing we were taking cough and other cold meds, she left us a note and extra water! So i hope that the hotel management will take notice of this staff member going above and beyond for its hotel guests! its rare you see this sort of effort by the cleaning staff, and it speaks volumes as to the dedication and character of this staff member. I cannot thank her enough for her concern

    Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

    Dear 548jason,

    Thank you so much for taking your valuable time and commenting us on TA! Your detailed description about our hotel's location and service will surely be helpful to other travelers.

    Nevertheless, we are sorry that the breakfast has disppointed you. We already shared your comment on our management meeting and measures will be taken shortly due to the cold food issue.

    We are so delighted and honored to have such a wonderful cleaning staff in our hotel who always puts guest's need in the first place. To provide all our guests a great and comfortable stay is our goal and we will strive even harder to accomplish that!

    Looking forward to welcoming back in the not too distant future.

    Best regards,
    Lea Li
    Assistant Marketing and Communications Manager

  • Excellent Hotel
    GypsySoulmates
    Alabama | Jan 5, 2019 | Trip type: Solo travel

    Wonderful hotel and staff. Room was nice and comfortable after a long flight. Restaurant was wonderful, service great. Location was perfect, walking distance to many attractions. Highly recommend this hotel.

    Crowne Plaza X, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

    Dear GypsySoulmates,

    Thank you for your motivational review on TA! We are thrilled to know that you had a good stay at Crowne Plaza Xi'an and we hope to keep providing you an excellent stay experience upon your next visit. Thanks for the recommendation!

    Wish you had a good day!

    Assistant Marketing and Communications Manager
    Lea Li

  • Elegant Xi'an Choice
    Shira1234
    New York, United States | Dec 29, 2018 | Trip type: Couples

    We're so glad we made this choice. Exceptionally gracious and thoughtful staff. Beautifully designed rooms, both fun and elegant. The hotel is also a 5 minute walk from the Xi'an History Museum and a 5-10 minute ride to the ancient (exquisite and rare) old city of Xi'an.

    Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

    Dear Shira1234,

    Thank you for staying with us at Crowne Plaza Xi'an. We are truly thankful for your kind review and highly appraise of our location and facilities. To make every guest a comfortable stay is the ultimate goal of our service and we are glad we did that during your stay. Looking forward to welcoming you back in the near future.

    Best regards,
    Lea Li
    Assistant Marketing and Communications Manager

  • Very comfortable and valuable stay with good service absolutely
    Jet36597477156
    Nov 16, 2018 | Trip type: Family

    We really enjoyed our two night’s stay at this hotel. That was our first time to visit Xi’an in October. we were amazed not only the perfect view of the rooms, but their staff were extremely friendly!!!There was a manager named “Tiger” , offered us a very helpful information about hotel facilities and this city, with his friendly smile and useful suggestions, our visiting were much more easy of course. Obviously his service should be the best symbol matches with the5 stars hotel... next time visit xi’an, we will definitely back to CP again!

    Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

    Dear Jet36597477156,

    Thank you for your lovely review and your recommendation on TripAdvisor which means a lot to us. We believe we will have another chance to welcome you back in the future and have you experience our hospitality again. We will deliver your inspirational words to our staff Tiger and we believe he will definitely be motivated as well.

    Best regards,
    Lea Li
    Assistant Marketing and Communications Manager

  • Great hotel with lovely rooms on club floor
    uktc2016
    London, United Kingdom | Nov 15, 2018

    Very good hotel with super views from the top floors (we were on 43rd). Easy walk to city walls - which you can cycle round. Food was good and staff helpful. Club lounge offers a more peaceful area B51 a noisy affair.

    Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

    Dear uktc2016,

    Thank you for staying with us during your recent trip to Xi'an. We are more than happy to know that you enjoyed the views and location. We will strengthen on keeping the 51 restaurant and bar area more peacefull as the matter you brought up in the review. Hopefully we have another chance to welcome you back in the near future.

    Best regards,
    Lea Li
    Assistant Marketing and Communications Manager

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Additional Information about Crowne Plaza Hotel Xian

    • The Crowne Plaza Xi'an (Xi'an Huangguan Jiari Jiudian) is a deluxe hotel about a 15-minute drive from Xi'an Railway Station and a 45-minute drive from Xianyang International Airport. In 20 minutes guests can be at the city's popular sights Dayan Pagoda and Tang Paradise.

      Situated in the tallest building in Xi'an, this upscale hotel is centrally located in the Shaanxi Xinxi Tower. Guests of this Xi'an hotel will have many options for food and drink. International cuisine is offered at the cafe, and authentic Cantonese food at the restaurant. Guests have the privilege of enjoying a 360 degree panoramic view of the entire city over drinks and live jazz on the rooftop bar.

      Additionally, a large banquet hall and 14 function halls are suitable for organizing events or meetings.

      After a day of travelling or work, guests may go to the 5E spa and health club on the 5th floor, take a dip in the indoor swimming pool and/or work out in the fitness center.

    • Crowne Plaza Xi'An China/Shaanxi
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.


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