Citadines Hotel Xingqing Palace Xian
(4/5 by China National Tourism Administration)

Nearby: Ancient Wall of South Gate of Yan'an, Shu Yuan Men ( Ancient Culture Street) show on map

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Ranked #27 Hotel in Xian

Rated by 100 Hotel Guests

Top 3 Nationalities of Hotel Guests

Recent Reviews

  • "Average room with rude staff"Jan 5, 2019
  • "Overall good"Oct 5, 2017
  • "Good value"Apr 15, 2017

Main Features

  • Breakfast

  • Airport Shuttle

  • Family Friendly

  • Restaurant

  • Gym/Fitness Center

  • Local Tours

No booking fees. Best price guaranteed Availability at Citadines Hotel Xingqing Palace Xian

Room type # of guests in room  

1 King Bed

Sleeps 3 guests (up to 2 children)

Studio Twin

2 Single Beds

Sleeps 3 guests (up to 2 children)

Deluxe Room

1 King Bed

Sleeps 3 guests (up to 2 children)

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Over 100 travellers chose this hotel at since 2008

FACT-More Than 90% of Travellers Don't Know the Answers to These Basic Questions

  • How do I find my way around?
  • How do I communicate with people?
  • Can I access the Internet and phone?
  • What happens if I get sick?
  • What if I need help?
  • How do I make my trip memorable?

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Everything You Need To Know
  • How should I prepare for my trip?
  • How do I get from the airport to my hotel?
  • What are the most popular tourist destinations?
  • Where can I get some great food?
  • What are the best places to shop?
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Local Guide
  • Your hotel name and address in Chinese
  • Hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel
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  • English, Pinyin & Mandarin
  • Greetings and useful phrases
  • Pronunciation guide
  • Helpful for:restaurants, shopping, nightlife, health and emergency service & much more...
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China Travel Advice
  • 28 pages on DOs and DON'Ts in China
  • Learn proper etiquette to communicate more effectively with locals
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Local Guide

Easy To Get Hotel By Taxi, Zero Worry On Getting Lost

  • Your hotel name and address in Chinese
  • Your hotel local phone number
  • Interactive map of attractions & restaurants nearby your hotel

See sample


Phrase Book

Find Your Way with Ease

  • 47 pages of the most frequently used Chinese phrases in English
  • Helpful for: restaurants, shopping, nightlife, health and emergency services & so much more!

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China Travel Advice

Travel With Confidence in China for Leisure and Business

  • 28 pages on DOs and DON'Ts in China
  • Cultivate better business relations through advice on appropriate behavior
  • Learn proper etiquette to communicate more effectively with locals
  • Immerse yourself in Chinese customs and culture for a richer

See sample

How to get to the hotel?

42.3 km (26.2 miles) drive (43 minutes by taxi*)

*The estimated driving time may vary depends on the traffic status


    • Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English
    • By getting your free Local Guide and Phrase Book after booking, you’ll be zero worry on getting lost

Location of Citadines Hotel Xingqing Palace Xian

  • No.159 Xingqing Road, Beilin District, Xian, China

Citadines Hotel Xingqing Palace Xian

What's In the Hotel

    • Free WiFi
    • Elevator
    • Designated Smoking Areas
    • Porter & Bellhop
    • Lobby Television
    • Total number of rooms - 138
    • Number of floors - 16
    • Number of buildings/towers - 1
    • Concierge Services
    • Airport Transportation (Surcharge)
    • show more
    • Dry Cleaning & Laundry Service
    • Laundry Facilities
    • Multilingual Staff
    • Childcare
    • Luggage Storage
    • Conference space size (meters) - 11
    • Conference space size (feet) - 120
    • Frontdesk Service (24 Hours)
    • Tours/Ticket Assistance
    • Express Check-in
    • Express Check-out
    • Steam Room
    • Game Room
    • Breakfast (Surcharge)
    • Restaurant
    • Terrace
    • Chinese
    • English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services." After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide. Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page. Please remember to have your flight details ready.

Can I store my bags at the hotel before check-in or after check-out?

Can I store my bags at the hotel before check-in or after check-out?

If the hotel offers a luggage storage service it will be listed under "What's In the Hotel" by "Services"

Enjoy Your Room

    • Air Conditioning
    • Private Bathroom
    • show more
    • Extra Bed Available
    • Down Comforter
    • Crib
    • Slippers
    • In-Room Safe
    • Free Bottled Water
    • Kitchen
    • Blackout Curtains
    • Soundproofed Rooms
    • Desk
    • Free Internet Access
    • Free WiFi
    • Hair Dryer
    • Complimentary Toiletries
    • show more
    • Bathrobes
    • Iron in Room
    • Bathtub or Shower
    • LCD TV
    • Satellite TV Service
    • Cookware, Dishware, and Utensils
    • Coffee/Tea Maker
    • Stovetop
    • Daily Housekeeping

Good to Know

  • Check in from 2:00 PM
    Check out until 12:00 PM
  • Pets not allowed
  • Children are welcome
    Cribs (infant beds) are available
      • ¥38.00 ($5.94) per person (approximately)
      • ¥280.00 ($43.80) per vehicle (roundtrip)

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

I want to check out after the stated check-out time. What should I do?

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

Brought to you by Reviews of Citadines Hotel Xingqing Palace Xian

  • Average room with rude staff
    Jan 5, 2019

    Stayed here during Golden week which is obviously a very busy time during Xi’an. When we entered the hotel the staff were extremely rude and very unhelpful. The room was clean and comfy but average. The location isn’t the best, it’s not near a metro so we either had to mo bike or DiDi into the city centre. However a definite pro is that the nightly rate is quite low.

  • Overall good
    Baoding, China | Oct 5, 2017 | Trip type: Couples

    I actually really enjoyed our stay, but some things did knock it down to a 3/5:

    Clean, comfortable room
    Easy late check in
    Good breakfast
    Good design/ambiance
    Live music in lobby sometimes
    Close to decent food
    Surprisingly not crazy for Golden Week
    Pretty solid wifi

    Lost water for over an hour which did affect our plans a little
    Original calls to confirm our reservation and ask for a late check in were very challenging
    I don't think the location was great for sightseeing

    All that said, I would still recommend it.

  • Good value
    New Brighton, Minnesota | Apr 15, 2017 | Trip type: Family

    The hotel was clean and in good shape. The staff I dealt were courteous and could speak fair English. The room was nice, the beds were comfortable.
    The location was central. It was about a 1.5 mile walk to the walled city. If you are in town a short time, you may want to be closer.
    A great breakfast with many local and western choices was included in the price of the room as were bottles of water.

  • So much better than expected!
    robyn h
    Bangkok, Thailand | Feb 22, 2017 | Trip type: Family

    We travelled with two adults and three children and booked the room on points. The room was great, two bedrooms with king/queen beds, two bathrooms and kitchenette in the living area. That certainly made for a comfortable night for all, with plenty of room to move! There was also a washer/dryer so we could have clean clothes! There is a tv in the main bathroom, although the bath is small, it was lovely to relax in the bath and watch tv! The heating is good, although we couldn't make it cool for night, so we just opened the windows. There was breakfast included in the room rate for two people, not much to report there-very Chinese! There is a local supermarket a block away. Staff were friendly and helpful although with not much English

  • Excellent base for extensive touring in Xi'an
    Los Angeles area | Feb 4, 2017 | Trip type: Couples

    The room was very comfortable, with a microwave, little fridge and dishes. The staff was very helpful, although some spoke better English than others. It is directly next to a large Vanguard supermarket. Above the supermarket is an excellent restaurant (5th floor?) that we ate at several times (True Love Fan Texi 真爱范特西). The restaurant is very posh, but reasonable prices, and they are very accommodating to English speakers. Tip--if you need to cross Xingqing Rd (the street the hotel is on), there is a bridge that runs from one side of the University to the other that keeps you out of traffic. This hotel is not a place to stay if you won't ride public buses and take the metro--we depended on the staff and our Google GPS Navigation app on our smartphone to know the bus schedules (you need to have a VPN on your smartphone to get to Google). It takes about 20 minutes by bus to get to the center of the city. We had trouble getting taxis to the hotel, so, if you find a taxi driver through the hotel or otherwise, WeChat with that person so that you can use him/her at other times. We found an excellent woman taxi driver that way, who didn't speak much English, but knew enough, and could get help from friends via her phone. There is also a traditional lamb/bread stew restaurant within a quarter mile, on Xianning W. Road. The hotel included a free breakfast buffet for half our days, as part of our booking. It is ample and has healthy American and Chinese options, if you choose carefully but gets repetitious.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Citadines Hotel Xingqing Palace Xian

    • The Citadines Xingqing Palace Xi'an (Xi'an Xinleting Xingqinggong Fuwu Gongyu) is a business hotel close to the Xingqing Park and about a one-hour drive from the Terracotta Warriors, one of China's most famous and popular tourist sites.

      Rooms in this hotel come with kitchens where guests can prepare meal themselves. Wireless internet access adds another level of convenience.

      To unwind, guests may enjoy a cup of coffee, make full use of fitness facilities or watch some TV.

    • Citadines Xingqing Palace Xi'An China/Shaanxi
    • If you represent the official hotel chain or the individual property, you can update the hotel details and promotional offers via the GM Management Form.

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